Shipping & Returns

Thank you for shopping with us! We’re committed to making your experience smooth and satisfying. Please review our shipping and return policies below.

All orders are manufactured on demand, please allow 2-3 days for your order to be made and processed.

Shipping Information

Processing Time:
Orders are typically processed within 1–3 business days. During high-demand periods, processing times may be slightly extended.

Shipping Time:
Shipping times vary depending on the product and destination. Estimated delivery times are as follows:

United States: 5 - 11 business days
Canada, United Kingdom, Australia: 4-11 business days
Europe: 5 – 13 business days

Please note:

Some items may ship separately to speed up delivery.
Tracking information will be provided once your order is shipped. Please allow a few days for tracking updates to appear.

Shipping Costs:
We offer free worldwide shipping on most orders. In some cases, shipping charges may apply depending on the product or promotion.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import taxes, and other local charges upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Returns & Refunds

Eligibility for Returns:
We accept returns within 30 days of delivery for items that are:

Unused and in their original packaging
In the same condition that you received them
Accompanied by proof of purchase

Non-Returnable Items:
Certain items such as personalized products, final sale items, and hygiene-sensitive goods (like undergarments or cosmetics) are not eligible for return.

Return Process:

Contact us at info@hypegarments.com with your order number and reason for return.
We'll provide you with return instructions, including the return address.
Once we receive and inspect your item, we'll notify you of the approval or rejection of your refund.

Refunds:

Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable.

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item, please email us at info@hypegarments.com

Order Issues

If your order hasn't arrived within the estimated timeframe, or if you have received the wrong or defective item, please contact us immediately at info@hypegarments.com We're here to help!

Still have questions?
Reach out to us at info@hypegarments.com - we're happy to assist you!

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Extra's

If you would like to cancel your order, you will need to do so within 1 hour of ordering. Otherwise, this option will not be available to you.

If anything is unclear or you have any questions feel free to contact us.